Delete your account

In the app or on the website

The quickest way is to do it yourself, signed in:

• App: open Settings, tap Delete account, and confirm.
• Website: sign in at audinary.io, open Settings, choose Delete account and confirm.

It takes effect straight away and signs you out on every device. If you only want to remove a single paper, you can delete just that paper from your library instead.

If you can't sign in

Write to hello@audinary.io from the email address on the account, with the subject “Delete my account”. We may ask you to confirm it's yours, and we'll delete it and reply once it's done, normally within 30 days.

What is erased

• Your sign-in: your email address, password, and the Google or Apple link, and every signed-in session.
• Your library, your preferences and voice choices, your listening progress and your usage records.
• Your account's name, profile picture and related account data.

What may remain for a while

• Stored copies of papers and their audio aren't tied to a single account and may remain. If you want a specific file removed, write to hello@audinary.io and we'll remove it.
• Backups and our providers' logs may keep some information for a short time before it is cleared.
• If you bought a paid plan, the store (Apple, Google) keeps its own purchase records, and deleting your account doesn't cancel the subscription. Cancel it in your App Store or Google Play subscriptions.
• We keep what the law requires us to, such as basic records of payments.

More about what we collect and why is in our privacy policy.