Privacy policy
Last updated 14 November 2026
What this covers
Audinary turns research papers into narrated audio. It is run by Artemis Systems (Pty) Ltd, a company registered in South Africa (registration number 2024/645462/07), which is the responsible party for your information and is what “we” means here. This policy explains what information the Audinary app (iOS and Android) and the website at audinary.io collect, what we do with it, and the choices you have. If anything here is unclear, write to hello@audinary.io.
What we collect
- Your account. Your email address, and the name and profile picture from Google or Apple if you sign in with them. If you sign up with email and password, we store your email address and a protected form of your password, never the password itself.
- Your papers. The PDF files you upload, the content we derive from them, the audio we generate, and details such as the title, authors and a thumbnail.
- Your use of the service. Your library, which voices you chose, your playback speed, your usage against your plan's limits, and your subscription status.
- Sign-in and device data. Information about the devices and sessions you sign in on, which we use to keep your account safe and to let you know about sign-ins from a new device.
- Technical data. Our hosting providers log standard request information, such as IP address and device type, for security and reliability. We don't use advertising trackers, and we don't sell or share personal information for advertising.
How we use it
- To create and sign you in to your account, and to send the emails that go with it: the code that confirms your address or resets a password, a notice when your account is signed in on a new device, and a confirmation if you sign out everywhere.
- To turn the papers you upload into audio, and to keep them in your library so you can listen again.
- To remember your preferences and where you stopped listening.
- To send news and offers, only if you turn on marketing emails in Settings (they start off). Every one has an unsubscribe link, and you can turn them off at any time.
- To apply free and paid plan limits, to prevent abuse, and to keep the service running.
We don't use your papers or your account information to train AI models.
Cookies and storage
The website and the app use essential cookies and local storage to keep you signed in and to remember settings such as your theme. We don't use advertising or cross-site tracking cookies, so there is nothing to opt out of.
Google and Apple sign-in
If you choose to sign in with Google, we receive your email address, your name and your profile picture from Google. We use them only to create your account and to show your name and picture in the app. If you choose Sign in with Apple, we receive the email address and name you let Apple share, and use them the same way.
Audinary's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We don't share Google user data with third parties except as needed to provide the service described here, and we don't use it for advertising.
Who handles your data for us
We use a small number of third-party service providers to run Audinary. They process data only to provide their service to us. They fall into these groups:
- Cloud infrastructure providers host this website and the service, and store and process your account data, uploaded files and generated audio.
- An AI service provider receives the content of the papers you upload (text and images) so that we can prepare them for listening.
- Email providers send our emails to you and receive your replies.
- Google and Apple provide sign-in, if you use them.
We'll tell you which providers we use for any of these if you ask at hello@audinary.io.
We may also disclose information if the law requires it.
Why we may use your information (EU and UK)
If you are in the European Union or the United Kingdom, the legal reasons we rely on are: to provide the service you asked for (creating your account, turning your papers into audio, billing); our legitimate interests in keeping the service secure, preventing abuse and improving reliability, which don't override your rights; your consent, for example for marketing emails, which you can withdraw at any time; and legal obligations. You can also object to processing based on legitimate interests, ask us to restrict it, and ask for your data in a portable format. See “Your choices and rights” below.
Where your data goes
Your information may be stored and processed in countries other than the one where you live, including countries whose data protection laws differ from yours. We use service providers that apply appropriate safeguards, and we only share what they need to provide their service.
How long we keep it, and deleting it
You can delete a paper, or your whole account, from the app's Settings, or follow the steps on our delete your account page. Deleting your account removes your sign-in, your library, your preferences, your listening progress and your usage records. Stored copies of papers and their generated audio are not tied to a single account and may remain after you delete it. If you want a specific file removed, write to us and we'll remove it. Unfinished sign-ups are removed automatically.
Backups and provider logs may keep some information for a short time after it is deleted.
Your choices and rights
You can see and change most of your information in the app. You can ask us for a copy of what we hold about you, to correct it, or to delete it, by writing to hello@audinary.io. Depending on where you live, you may have further rights, such as to object to or restrict some processing, and to complain to your data protection authority.
South Africa. Under the Protection of Personal Information Act (POPIA) you can ask for access to, correction of, or deletion of your information, and object to its use. You can complain to the Information Regulator (inforegulator.org.za).
California and other US states. You can ask what personal information we hold, ask us to correct or delete it, and appeal if we refuse. We don't sell personal information or share it for cross-context advertising, we don't use it to build advertising profiles, and we won't treat you differently for using these rights. You can also use an authorised agent, and we may ask you to confirm your identity. Audinary doesn't track you across other websites, so Do Not Track signals don't change anything.
Security
We protect your information with technical and organisational safeguards, including encryption of connections and protection of passwords. No system is perfectly secure, so please use a password you don't use elsewhere.
Children
Audinary is for people aged 18 and over, and we don't knowingly collect information from anyone younger. If you think a child has given us information, tell us and we'll delete it.
Changes
If we change this policy in a way that matters, we'll update the date above and, for big changes, tell you in the app or by email.