Support

Answers to common questions, and how to reach us.

Contact us

Write to hello@audinary.io and a person will reply. If something went wrong with a paper, tell us the file name and roughly when you uploaded it.

I didn't get my sign-in email

Emails come from no-reply@audinary.io and usually arrive within a minute. Check your spam folder, then ask for a new link on the “Check your email” screen.

My link says it can't be used

The link in an email works once, and only on the phone or in the browser where you started. If you signed up on your phone, open the link on your phone; if you signed up on this website, open it in the same browser. Links also expire, so ask for a new one if it has been a while.

Which papers can I add?

PDF files. On the free plan, papers can be up to 150 pages and 50 MB. Scanned papers work too, though very low-quality scans can come out with mistakes.

How do I delete my account?

Open Settings in the app (or on this website while signed in) and choose Delete account. You'll be asked to confirm. See the privacy policy for what is removed.